by Craig Gagnon on October 1, 2010
Do what you say and say what you do. Large retailers have done a particularly good job of aligning their advertising messages with the brand experience they deliver in store. When Nordstrom’s promotes quality of service, they make sure to deliver it. When Wal-Mart advertises price advantage, you can expect to find consistently lower prices [...]
by Craig Gagnon on July 22, 2010
Advertising Age recently posted an article (http://ow.ly/2f2pa) about several bold marketers that actually raised their advertising budgets in the teeth of the current recession – with very positive results. According to the article, they enjoyed “double the success rate of those whose spending rate declined.” These companies come from a broad variety of industries, from [...]
by Craig Gagnon on March 19, 2010
This is one of those clever phrases I wished I had said first. However, it was actually the most repeated comment delivered by Hajj Flemings at this week’s AMA/Milwaukee luncheon. His topic: Personal Branding in a Digital World. His point, which everyone immediately recognized, was the tendency of people to polish and perfect their blog [...]