by Craig Gagnon on August 30, 2010
Following my last post on the use of “Surprise” as a strategy, I’ve been sent many examples of surprise as both strategy and tactic – in a variety of categories, including health care marketing. My friend Susen Rasmussen made good use of surprise to grab attention with messages placed in unexpected, but very appropriate places. [...]
by Craig Gagnon on August 21, 2010
Imagine it’s a chilly Sunday afternoon in April. What are you apt to do? Take a nap? Watch a basketball game. Have the inlaws over for dinner? Attending the opening ceremonies for a hospital expansion probably wouldn’t make the top ten. Maybe not even the top 100. And yet nearly ten thousand people did just [...]